Suzuki announces new connected service "Suzuki Connect" that enhances the convenience of cars [News]

Suzuki announced on December 3, 2021 that it will launch a new connected service "Suzuki Connect" and introduce it to the "Spacia" series scheduled to be released on December 24 of the same year.

Suzuki Connect is a new service that realizes a more convenient car life by installing a communication device (DCM) that enables transmission and reception of various data in the vehicle and using operator services and smartphone apps. It consists of the following three elements.

(1) Suzuki emergency call (help net)

Supports reporting to fire departments and police in the event of an accident or emergency. Equipped with advanced accident automatic notification (D-Call Net compatible) that will save the user's life even in the unlikely event of an accident. When the vehicle detects a large impact such as an airbag deploying, an emergency call is automatically activated and the vehicle collision information and location information are sent to the Help Net Center. If the operator's question is not answered, the fire department or police will be contacted immediately. In addition, if you feel sick or if you are damaged by road rage, you can connect to the Help Net Center by pressing the "SOS button" in the car. You can entrust the contact to the fire department and police through the operator.

(2) Suzuki trouble support

The operator supports the resolution of troubles that occur in the vehicle. When trouble occurs in the vehicle such as lighting of the warning light, puncture, dead battery, or not knowing how to operate, the operator can check the situation by contacting Suzuki Trouble Support using the Suzuki Connect App (described later). Get proper advice. It also supports the agency from Suzuki emergency calls, and also supports the agency and coordination to multiple contacts such as insurance companies, road services, and dealers that are necessary in case of emergency.

(3) Suzuki Connect App

Using a smartphone, you can check the status of the vehicle and operate some functions from a remote location. Specifically, it is as follows.

In addition, Suzuki has newly established a "Suzuki Connect Store" that allows sharing of maintenance information and the lighting status of warning lights sent from connected cars. It is said that it will provide users with faster and more complete after-sales service.

(WebCG)

Related Keywords: Spacia, Spacia Custom, Spacia Gear, Suzuki, Automobile News