Out of stock due to the influence of corona! Beware of water heater failures in winter | Mart

It's getting colder in the morning and evening. It was just before I thought I had to get ready for winter. After waking up, when I press the switch of the water heater as usual, the power does not turn on. A water heater failure came suddenly.

The person in charge of Tokyo Gas came to us immediately, but since the water heater in my house is placed in a small outdoor space, it is difficult to inspect it.

Made in 2004 by Matsushita Electric Industrial Co., Ltd. The more difficult it is to distinguish the label, the older it is, but will it be fixed? According to the diagnosis result, the heat exchanger in the water heater was leaking and the safety device was temporarily activated, so the power switch could not be turned on.

Verification 1: Will it be possible to use it if the safety device is released?

Please release the safety device and start verification. That's because the water heater contains two independent heat exchangers, one for hot water supply and the other for additional cooking, and if either one is leaking water, it's a warm shower. There is a possibility that either of the additional cooking in the bath can be used. As a result, it was difficult to restore the water heater at this point because both heat exchangers had leaked due to deterioration over time.

Verification 2: Can you close the hole in the heat exchanger?

Then, is it possible to close the hole in the heat exchanger as a first aid measure? The answer from the person in charge is only a temporary measure, even if it can be done, and it seems that it is not realistic because it seems that a hole will soon be opened in another place.

Verification 3: Is it possible to replace parts at the faulty part?

Since it is an old model, it takes a lot of time to get the parts from the manufacturer, but it is possible. The estimated amount is about 70,000 yen including wages. However, there are many other parts that have deteriorated, and it was said that it would be a temporary response.

Verification 4: Consider replacing the water heater

Then I asked about replacing it with a new water heater. Currently, due to the influence of Korona-ka, parts production at overseas factories has stopped, and it seems that water heaters are in short supply nationwide, and it has been waiting for several months. The desired model is deep blue, at least it is difficult to replace it within the year. I asked other manufacturers and distributors several times, but they gave the same answer. According to the person in charge of Tokyo Gas, the number of water heater failures tends to increase in the coming winter, and it is necessary to pay particular attention to water heaters that have been installed for more than 10 years. .. Currently, there are many people waiting for replacement due to a water heater failure, is your home water heater okay? We recommend that you check it as soon as possible. Even if you are unlucky and have a breakdown, it seems that some models can secure inventory, so please do not give up and check it.

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