"Easy Concierge" Service Start Corporate Release | Daily Industry Newspaper Electronic Version

Release issuance company: FCNT Co., Ltd.

~ To eliminate the digital device of seniors.Solve your smartphone problems -https: // www.FCNT.Com/News/20210921.HTMLFCNT Co., Ltd. (Headquarters: Yamato City, Kanagawa Prefecture, President and CEO Katsumi Takada, hereafter FCNT) will launch a senior digital device elimination service "Rakuku Concierge" on September 21 (Tuesday). We have provided detailed support unique to our terminal manufacturers using device knowledge cultivated in mobile phones and smartphones and know -how of smartphone classrooms. This time, we will launch a new service to solve the problem of smartphones by making use of that knowledge and know -how. This service is a lecturer who is familiar with the smartphone dispatched by the Company to your home. We offer visiting lessons that solve smartphones and troubles, how to use our products using "YouTube Channel" as a support menu, and disseminate information from "LINE official account". The visit lessons are paid services, and the target areas are Tokyo, Kanagawa, Chiba, and Saitama. The target area is expanding sequentially and is planning to expand nationwide. FCNT will connect people, goods and things more comfortably and create new value with ideas and advanced technology that exceeds the common sense of people, for the future where each and every one can live. Background of the start of the service As the new life style is spreading, everyone can enjoy the convenience of digital utilization and live a rich life with various values ​​and lifestyles. The movement toward the realization of "is accelerating. On the other hand, there is a digital device (information disparity) with people who do not usually use digital equipment, and the generation gap between young and seniors is particularly large. We, a smartphone maker, provide the knowledge and know -how we have cultivated as a "easy concierge" service, so that we can solve our customers' problems and relieve psychological hurdles to digital devices. We will work on solving. In addition, by learning how to use the most familiar smartphone in everyday life, it will be the basis for improving QOL (quality of life) by digital utilization, and will lead to new things to learn new things. Service Overview 1.Visiting lessons We will solve concerns about the use of smartphones that customers have. "I bought a smartphone but I don't know how to use it," "I registered LINE because my family told me, but what should I do?" "I want to avoid going out, so I want to do online shopping." 。 We will respond to the mobile carrier, model used, and questions. One -on -one individual lessons are the basic service, but at the same time you can take up to three people. You can take the course with your couple and friends. Lessons will be available only on weekdays (excluding weekends and holidays). Learn basic operation such as telephone and e -mail, use menu, easy -to -use smartphone menu, etc. Menus, easy -to -use smartphone menu, or do lessons on the theme you want to consult yourself. Is also possible. The menu will reflect the voice of the customer and add it sequentially.・ Lesson fee (up to 3 people can take the course at the same time): 13,200 yen (tax included) / Time * Business trip fee: It depends on your area, so please check when applying.・ Payment method: Credit payment or postpay (convenience store payment or post office payment) ・ Lecturer regularly conducts PCR tests.・ Lecturer temperature inspection and physical condition management thoroughly.・ Thoroughly disinfect the fingers alcohol and disinfect the equipment before and after the start of the lesson when entering your home.・ Wear a mask when visiting and secure a certain distance with the customer.・ In addition, correspondence that is equivalent to customer's request for infection. 2.YouTube Channel This is a video (Note 1) service that allows you to learn how to use your smartphone while at home.The content is a video from the basic usage to the applied usage.It can also be used as a preparation review before and after the lesson.3."Easy concierge" LINE official account video, FAQ, chatbot (Note 2) supports usage of smartphones. You can also easily access the SNS "Easy Community" and "Easy Information Bureau" provided by the Company. In addition, we will provide useful information about smartphones regularly. To use the official account, you need to register your friend. Click here for a friend registration of "Easy Concierge" Campaign "Easy Concierge" start commemorative campaign. This is a campaign to apply for a "visit lesson" during the target period and the first 100 people who have taken the course to a special price. Target period: September 21, 2021 (Tuesday) -October 31, 2021 (Sunday) Lesson fee: Usually 13,200 yen (tax included) / time → 9,240 yen (tax included) / Time * For first -come, first -served basis, the target number It will end as soon as it reaches. * Business trip fee varies depending on where you live, so please check when applying. * Lessons will be available only on weekdays (excluding weekends and holidays). * For details, please visit the "Easy Concierge / Visit Lesson" site or contact the "Easy Concierge window". Visit lesson application / Inquiries "Easy concierge window (9:00 am to 6:00 pm Saturdays, Sundays, and holidays, specific days)" TEL: 03-3570-7685 * Call charges are borne by the customer. Visit lesson website "Easy Concurge/Visit Lesson" site https: // www.fmworld.Net/Product/Phone/Rakucon/Service character "Rakaku Concierge" service character "Lara Suke"."Lara Suke" provides many people to spread the fun of smartphones and solve problems with LINE, YouTube, and easy and useful smartphones.Everyone uses a smartphone to help you make your daily life as "Lalara".[About trademark] "Easy Community" is a trademark of FCNT.In addition, proper nouns such as the product name described are trademarks or registered trademarks of each company.* FCNT Co., Ltd. changed its name from Fujitsu Connected Technologies Co., Ltd. on April 1, 2021.FCNT Co., Ltd. Homepage https: // www.FCNT.COM/[Note 1) The current compatible model is easy smartphone F-42A and Arrows Be4 Plus F-41B.(Note 2) The current compatible model is the only smartphone F-42A.Corporate press release to details to PRTIMES

* Prices, specifications, services, etc. of the products described in the news release are as of the date of announcement.Please note that it may be changed without notice.